Data Privacy & Security

dg63 Privacy Policy

Your privacy matters to us. This Privacy Policy explains what personal information dg63 collects, why we collect it, how it is used and protected, and what choices you have. Please read through this before creating your account or continuing to use the platform.

Last reviewed: 2026

How dg63 Handles Your Data

Six core principles that shape how dg63 collects, uses, and protects the personal information of every player on the platform.

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SSL Encryption on Every Session

All data transmitted between your device and dg63.net is protected by SSL (Secure Sockets Layer) encryption. This applies to every page, every login, and every transaction — not just the checkout or deposit flow.

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Data Collected Only for Clear Reasons

dg63 collects personal information for specific purposes: account management, identity verification, transaction processing, and platform improvement. We don't collect data for its own sake or share it with unrelated third parties.

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No Sale of Personal Data

dg63 does not sell, trade, or rent your personal data to any external party for commercial purposes. Your information is used to run and improve the platform, and for the purposes described in this Privacy Policy — nothing else.

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OTP and Account Access Controls

dg63 uses one-time password (OTP) verification as part of the account security framework. Session controls and login monitoring help detect and prevent unauthorised access to your account.

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Built for Filipino Players

This Privacy Policy is written for players based in the Philippines. All personal data handling is conducted in the context of the Philippine market, and the platform is not directed at users outside the Philippines.

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You Can Contact Us About Your Data

If you have questions about your personal data, want to request access to the information dg63 holds about you, or need to report a concern, you can reach us directly at [email protected] and we'll assist from there.

1 Information We Collect

dg63 collects personal information from you when you register an account, use the platform, make transactions, or contact our support team. The types of information we may collect include:

  • Identity information: Full name, date of birth, government-issued ID details, and selfie or photo verification as part of KYC (Know Your Customer) requirements.
  • Contact information: Email address and mobile number used to register and communicate with your account.
  • Financial information: Payment method details, transaction history, deposit and withdrawal records. dg63 does not store full card numbers; payment data is handled through secure payment processors.
  • Account activity: Login history, game session data, betting activity, and platform interactions.
  • Device and technical data: IP address, browser type, device model, operating system, and session identifiers collected automatically when you access the platform.
  • Communications: Records of messages sent to our support team, including emails and live chat transcripts.
You are not required to provide more personal information than is necessary to register and use the platform. However, failing to complete KYC verification may limit your ability to make withdrawals or access certain features.

2 How We Use Your Data

The personal data dg63 collects is used to run and improve the platform, comply with applicable obligations, and provide a secure experience for every player. Specific uses include:

Purpose Data Used
Account registration and management Name, email, date of birth, contact number
Identity verification (KYC) Government ID, photo, address documents
Processing deposits and withdrawals Payment method details, transaction records
Fraud detection and platform security IP address, login history, device data, session activity
Customer support Account details, communication records
Responsible gaming monitoring Betting activity, session frequency, self-exclusion records
Platform analytics and improvement Aggregated and anonymised usage data
Sending account-related notifications Email address, mobile number

dg63 does not use your personal data to make fully automated decisions that significantly affect you without providing a means for you to request human review.

3 Legal Basis for Processing

dg63 processes your personal data on the following grounds:

  • Contractual necessity: Processing required to register your account, manage your gameplay, and process financial transactions you have initiated.
  • Consent: Where you have provided clear consent for a specific processing activity, such as receiving promotional communications. You may withdraw consent at any time.
  • Legal obligations: Processing required to comply with identity verification, anti-money laundering, and other applicable obligations.
  • Legitimate interests: Processing carried out for fraud prevention, platform security, and improving the service — provided these interests do not override your fundamental rights.

4 Data Sharing

dg63 does not sell your personal data. We may share your information with trusted third parties only where necessary to operate the platform:

  • Payment processors: To facilitate deposits and withdrawals through Philippine payment channels including local e-wallets and bank transfer services.
  • Identity verification providers: To complete KYC checks as required for account activation and withdrawal processing.
  • Technology and infrastructure partners: Service providers that support platform hosting, analytics, and security monitoring under data processing agreements.
  • Competent authorities: Where dg63 is required to disclose information in response to a lawful request, court order, or applicable legal obligation.

All third-party service providers engaged by dg63 are required to handle your personal data in a manner consistent with this Privacy Policy and applicable data protection standards.

dg63 does not transfer your personal data to parties outside the scope of platform operations, and does not share data with advertisers or data brokers.

5 Cookies and Tracking

dg63 uses cookies and similar tracking technologies to operate the platform and improve your experience. Cookies are small data files placed on your device when you visit the site.

We use the following types of cookies:

  • Essential cookies: Required for the platform to function — including session management, login state, and security tokens. These cannot be disabled.
  • Analytics cookies: Used to understand how players navigate the platform so we can identify improvements. Data collected is aggregated and not linked to individual identities.
  • Preference cookies: Used to remember your settings and preferences across sessions, such as language or display options.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect your ability to log in or use certain features of the platform.

6 Data Retention

dg63 retains your personal data for as long as your account is active and for a reasonable period thereafter, in line with applicable obligations. Specific retention periods depend on the type of data:

  • Account and identity records are retained for the duration of your account and for a defined period after closure to meet compliance requirements.
  • Transaction records are retained as required to support financial reporting, dispute resolution, and anti-money laundering obligations.
  • Support communications are retained for a period sufficient to resolve ongoing issues and maintain service quality records.
  • Technical and session logs are retained for a shorter period for security monitoring and fraud detection purposes.

When data is no longer needed and retention obligations have been fulfilled, dg63 will delete or anonymise it in a secure manner.

7 Your Rights

As a dg63 player, you have rights in relation to the personal data we hold about you. These include:

  • Access: You may request a copy of the personal data dg63 holds about you.
  • Correction: You may request that inaccurate or incomplete personal data be corrected.
  • Deletion: You may request deletion of your personal data where it is no longer needed for the purposes it was collected, subject to any legal retention obligations.
  • Objection: You may object to processing carried out on the basis of legitimate interests where you have grounds relating to your specific situation.
  • Withdrawal of consent: Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
  • Data portability: Where applicable, you may request your personal data in a structured, commonly used format.

To exercise any of these rights, contact our support team at [email protected]. We will respond to valid requests within a reasonable timeframe. We may need to verify your identity before processing a data rights request.

8 Data Security

dg63 implements technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or loss. These include:

  • SSL/TLS encryption across all platform pages and data transmissions
  • OTP authentication for account access and sensitive actions
  • Session timeout and concurrent login controls
  • Access controls limiting internal data access to personnel who need it to perform their role
  • Ongoing monitoring for suspicious activity and anomalous access patterns

While dg63 takes security seriously, no system is entirely without risk. You also play a part in keeping your account secure — use a strong, unique password, do not share your credentials, and contact us immediately if you suspect unauthorised access to your account.

If you believe there has been a data security incident involving your account, please contact us at [email protected] right away so we can investigate and respond promptly.

9 Minors

dg63 is strictly for players aged 21 and above. We do not knowingly collect personal data from persons under the age of 21. If you believe a minor has registered an account on dg63, please notify us at [email protected] and we will investigate and close the account as appropriate.

Account registration requires confirmation of age eligibility. dg63 may request identity documents to verify age as part of the KYC process, and accounts that cannot confirm age eligibility will not be permitted to deposit or play.

10 Updates to This Privacy Policy

dg63 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in technology, or applicable legal developments. When material updates are made, we will notify registered players by email or by displaying a notice on the platform.

The date at the top of this page will always reflect when the Privacy Policy was last reviewed. Continuing to use the platform after an update has been published constitutes acceptance of the revised Privacy Policy.

For any questions about this Privacy Policy or how dg63 handles your personal data, please contact us at [email protected]. You can also visit our FAQ page for answers to common questions, or review our Terms and Conditions which this Privacy Policy forms part of.

Safe & Secure Gaming

Play on dg63 Knowing Your Data Is Protected

Ready to join dg63? Create your free account and enjoy slots, live casino, eBingo, and sports betting — all in Philippine Peso, with your privacy taken care of every step of the way.

Responsible Gaming Reminder
dg63 is strictly for players aged 21 and above. Gaming is entertainment — outcomes are never guaranteed and it should never be treated as a source of income. Set a budget, take breaks, and never chase losses. If gaming stops being enjoyable, visit our Responsible Gaming page for guidance and self-management tools.