Player Wellbeing

Responsible Gaming at dg63

Gaming on dg63 is meant to be fun. We want every Filipino player to enjoy the experience — slots, live casino, eBingo, sports — while staying in full control of their time and budget. This page covers the tools, information, and support available to help you do exactly that.

dg63 is strictly for players aged 21 and above

How dg63 Supports Responsible Play

Responsible gaming isn't a checklist for us — it's part of how the platform is built. Here's what that looks like in practice.

🎯

Gaming as Entertainment, Not Income

Every game on dg63 — from slots to live dealer tables — involves chance. No outcome is guaranteed, and no strategy changes that. We're clear about this so players set realistic expectations from the start.

💸

Set a Budget Before You Play

Decide how much you're comfortable spending before you open any game. Your gaming budget should come from discretionary funds — not from money set aside for rent, groceries, school fees, or other essential expenses.

⏱️

Keep Track of Your Time

It's easy to lose track of time when you're in the middle of a good session. Set a time limit for yourself before you start, and stick to it. Stepping away regularly keeps gaming from bleeding into other parts of your day.

🚫

Never Chase Losses

If you've hit your budget for the session, stop. Trying to win back losses by playing more is one of the most common ways recreational gaming turns into a problem. A loss is a cost of entertainment — not a debt to recover.

🔞

Strict 21+ Age Enforcement

dg63 requires all players to be at least 21 years old. Age verification is part of the account process, and accounts that cannot confirm eligibility will not be permitted to deposit, play, or withdraw.

🤝

Support Is Always Available

If you feel your gaming habits are getting out of hand, or you simply want to take a break, you can reach out to our support team at any time. We're here to help — not to push you to play more.

What Responsible Gaming Means at dg63

Responsible gaming is about keeping the experience enjoyable and within healthy boundaries. At dg63, that means giving players the information and tools they need to make informed decisions — and making sure those tools are easy to access, not buried in settings menus.

Online gaming in the Philippines covers a wide range — from slots and eBingo to live casino tables and sports betting on PBA games, basketball, boxing, and international football leagues. Whatever you play on dg63, the same principles apply: know your limits, play within them, and treat every session as entertainment with a cost.

Gaming should never interfere with your work, your relationships, your finances, or your mental health. If it starts to, that's a signal worth taking seriously.

We understand that for many players in Manila, Cebu, Davao, and across the Philippines, online gaming is a form of leisure — something to unwind with after work or on weekends. We want it to stay that way.

Warning Signs to Watch Out For

Most people who game recreationally never develop a problem. But it's useful to know the signs that gaming habits might be shifting from healthy to harmful — whether in yourself or someone you know.

Spending more than you planned on a regular basis, or dipping into money meant for essential expenses

Feeling restless, irritable, or anxious when you're not able to play

Continuing to play to try and win back money you've already lost

Lying to family or friends about how much time or money you spend gaming

Gaming starting to affect your work, school performance, or daily responsibilities

Feeling like you need to increase your bets over time to get the same level of excitement

Borrowing money or selling belongings to fund gaming sessions

Using gaming as the main way to cope with stress, loneliness, or difficult emotions

If several of these sound familiar, it may be worth talking to someone. Acknowledging the pattern early makes it much easier to address.

Self-Management Tools on dg63

dg63 gives players practical tools to manage their own gaming activity. These are available through your account settings and can be adjusted at any time:

  • Deposit limits: Set a cap on how much you can deposit over a daily, weekly, or monthly period. This is one of the most effective ways to keep your gaming budget under control.
  • Session time reminders: Receive a notification when you've been playing for a set amount of time, so you can decide whether to continue or take a break.
  • Self-exclusion: If you feel you need a break from gaming entirely, you can request a self-exclusion period through our support team. During this period, your account will be suspended and you will not be able to log in or deposit.
  • Account cooling-off: For shorter breaks, a temporary account pause can be applied. This gives you space without a full long-term exclusion.
  • Loss limits: Set a threshold for how much you're willing to lose in a session or over a set period before your session is automatically paused.

To activate any of these tools or to request account changes, contact our support team at [email protected]. We'll process your request promptly and without judgment.

How to Keep Gaming Healthy

Responsible gaming doesn't mean playing less — it means playing with awareness. Here are some habits that make a real difference:

  • Decide your budget before you open any game Choose an amount you're genuinely comfortable losing, because any gaming session can end with a loss. Don't top up once that amount is gone.
  • Set a time limit and honour it Use your phone timer or the platform's session reminder. When the time's up, close the tab — even if you're on a winning streak.
  • Play for fun, not to solve financial problems Slots, casino games, and sports betting are entertainment products. They are not a reliable way to earn money or recover from debt.
  • Take regular breaks during longer sessions Step away every 30 to 60 minutes. Grab a snack, stretch, or do something else for a bit. It helps you stay in a clear headspace.
  • Don't play when you're stressed, tired, or emotional Decision-making suffers when you're not in a good state. Playing to escape a bad mood usually leads to spending more than intended.
  • Keep your login credentials private Never share your dg63 account with family members or friends. Each person should have their own account, and minors must never have access.

Quick Self-Check

Honestly ask yourself these questions. If you answer "Yes" to more than two, it's worth having a conversation with someone you trust.

1 Have you ever spent more than you planned during a gaming session?
Sometimes Often Rarely
2 Do you think about gaming when you're doing other things?
Yes No Not sure
3 Have you tried to cut back on gaming but found it difficult?
Yes No
4 Has gaming ever caused tension with family or friends?
Yes No Once or twice
5 Do you feel the need to increase your bets to feel excited?
Yes No Sometimes

This self-check is for reflection only — it's not a clinical assessment. If you're concerned, contact our support team.

Get Help

If you or someone you know is struggling with gambling-related issues, reaching out early makes a difference. You can contact the dg63 support team directly for account management tools, or speak to a professional counsellor.

dg63 Support
[email protected]
Available for account limits, self-exclusion, and responsible gaming queries.

For professional counselling support in the Philippines, consider reaching out to a licensed mental health professional or social worker in your area. Many community health centres across Manila, Cebu, Quezon City, and Davao offer confidential consultations.

Protecting Others

If you share a device with family members, take steps to ensure that minors cannot access your dg63 account:

  • Always log out after each session
  • Use a strong, unique password and do not share it
  • Enable OTP verification on your account
  • Do not save login credentials on shared devices
  • Contact us to request a self-exclusion if needed

Responsible Gaming FAQs

dg63 is strictly for players who are 21 years old or above. Age verification is required as part of the account registration and KYC process. Any account found to belong to a person under 21 will be closed and any funds will be handled in accordance with our Terms and Conditions.

To set a deposit limit, contact our support team at [email protected] with your request. Let us know whether you'd like a daily, weekly, or monthly cap and the amount you want to set. We'll apply it to your account and confirm once it's active. Reducing a limit takes effect immediately; increasing a limit may involve a short review period.

Self-exclusion is a voluntary option where you ask dg63 to suspend your account for a set period so you can take a complete break from gaming. During the exclusion period, you will not be able to log in, deposit, or place bets. To request self-exclusion, email [email protected] and our team will process it promptly. If you change your mind before the period ends, please note that self-exclusion requests are not reversed early — this is intentional, to give you a genuine break.

No. Online gaming — whether slots, live casino, eBingo, or sports betting — is a form of entertainment. All games involve chance, and the house edge means that over time, players will generally spend more than they win. dg63 does not promise profits, guaranteed wins, or any form of consistent returns. Never use gaming as a financial strategy or as a way to pay off debts.

Once your self-exclusion period has fully elapsed, you may contact our support team to request reactivation. Our team may ask a few questions to ensure you are comfortable returning to the platform. There is no pressure to reactivate — if you feel you need more time, simply let us know and the exclusion can be extended.

If you are concerned about a family member or someone close to you, the most important thing is to have an open and non-judgmental conversation with them. You can also contact dg63 support if the account in question is on our platform and you are seeking guidance. For professional support, consider connecting with a licensed counsellor or community mental health service in your area in the Philippines.
Play Responsibly

Ready to Play? Keep It Fun and in Control

dg63 offers slots, live casino, eBingo, and sports betting for Filipino players — all in Philippine Peso, with tools to help you stay in charge of your experience from day one.

21+ only. Gaming involves financial risk. Play within your means.

Responsible Gaming Reminder
dg63 is for entertainment purposes only and is strictly for players aged 21 and above. No game outcome is guaranteed, and gaming should never be used as a means of generating income or recovering losses. If gaming is affecting your finances, relationships, or wellbeing, please use the tools available on your account or contact our support team at [email protected]. You can also review our Terms and Conditions and Privacy Policy for more information on how we operate.